Product Support •Cybersecurity •Electronics •QA
Cybersecurity student with hands-on experience in customer support and QA testing. Building a strong technical foundation through real-world product work, with a focus on accuracy, quality, and continuous development.

Customer Support / QA Specialist · 2024 – Present
Providing customer support and QA testing as the primary contact for the CustomerMonitor product, reporting bugs, and contributing to new feature ideas.

Student IT Assistant (Internship) · 2022 – 2024
Managing and operating SafeQ printers, configuring IP phones, and assisting with various technical support tasks.

Information Security · 2025 – Present
Information security study programme focused on the area of information and communication technologies (ICT).

IT-Network Systems Administration · 2021 – 2025
Principles, development, and practical application of information technologies, programming, computer networks, IoT and multimedia communication systems.

Cisco Systems, Inc.
Foundational understanding of networking concepts, including how devices communicate, network architectures, IP addressing, and the basics of configuring and troubleshooting networks.

Cisco Systems, Inc.
Switching and routing concepts, VLANs, inter-VLAN routing, wireless networking, and the fundamentals of configuring and troubleshooting modern enterprise networks.

Cisco Systems, Inc.
Advanced enterprise network design, security concepts, WAN technologies, and network automation using modern tools and methodologies.

Cisco Systems, Inc.
Cybersecurity fundamentals, personal digital protection, and key security challenges faced by organizations and institutions.

Network Development Group, Inc.
Linux operating system, including basic command-line usage, file systems, permissions, processes, and essential system administration concepts.

§21 - elektrotechnik vyhlášky MPSVaR SR č. 508/2009 Z.z.
Authorization to perform independent electrical work and operate electrical equipment in accordance with Slovak legislation.

Department of Theoretical and Experimental Electrical Engineering, Brno University of Technology · 2025
Awarded 1st Place
Design and construction of a functional microcontroller-based device as part of a creative student competition focused on embedded systems.

Faculty of Mechanical Engineering, Slovak University of Technology · 2025
Awarded 1st Place
Technical competition covering mathematics, physics, and mechanical engineering fundamentals, promoting applied engineering knowledge.

National Institute for Vocational Education, Slovakia · 2025
Awarded 1st place in the regional competition and advanced to the national round
Research-based competition emphasizing independent work, technical writing, critical thinking, and project presentation.